How to Get Support
- Documentation: Visit our Documentation for step-by-step guides, setup instructions, and feature explanations.
- Email Support: For direct assistance, email us at support@aiwebmaster.cloud.
- Community & Feedback: Join discussions, share feedback, or report issues via our Support page.
Quick Troubleshooting Steps
- Review the Getting Started guide to ensure your setup is correct.
- Check your API key settings and verify your connection to external services.
- Look for answers in the FAQ section below.
- If you encounter an error, note any error messages and steps to reproduce the issue before contacting support.
Common Support Topics
API Key Issues
- How to generate and add your API key
- What to do if your key is invalid
Plugin Setup
- Initial installation steps
- Connecting to OpenAI or other services
Security & Privacy
- How your data is handled
- Managing external connections
Tips for Faster Support
- Include your WordPress version and plugin version in your message.
- Describe the issue clearly, including any error messages.
- Mention steps you have already tried.
Frequently Asked Questions
Is AI Webmaster free?
Yes, AI Webmaster is a free WordPress plugin. All core features are available without payment. Donations are voluntary.
Do I need an OpenAI API key?
Yes, to use AI-powered features, you’ll need your own OpenAI API key. See our API Keys page for details.
Where can I find setup guides?
Visit the Getting Started and Documentation pages for setup help.
What should I do if my API key is invalid?
Double-check that your API key is entered correctly and is active. If issues persist, generate a new key from your OpenAI account and update it in the plugin settings.
How is my data handled?
AI Webmaster processes data locally and only sends information to external services when required for AI features. See our Security & Privacy page for details.
How do I report a bug or request a feature?
Email us at support@aiwebmaster.cloud with a description of the issue or suggestion. Please include relevant details to help us understand your request.
How long does it take to get a response?
We aim to respond to support requests within 2 business days.
Can I use AI Webmaster without connecting to external services?
Core plugin features that require AI will need an API connection (such as OpenAI). Some basic features may work locally, but AI-powered automation requires external service integration.
Need More Help?
If you can’t find the answer you need, please contact our support team. Response time may vary depending on request volume and project stage.
Related Resources
Support the Project
If you find AI Webmaster helpful, consider making a voluntary donation to support ongoing development and free support for all users.